Booking Conditions

Norden Farm
Norden Farm Campsite
Norden Farm Shop
Norden House
Norden Cottage
Booking Conditions

Terms and conditions

Upon booking we will require a non-refundable deposit of 25% of the total balance and this can be paid with a cheque or card over the phone.

The remaining balance is due 4 weeks prior to your arrival. If payment is not made on time we reserve the right to cancel the booking, when usual cancellation terms shall apply.

If you have to cancel and the property is re-let for the same period any monies paid will be refunded less an administration charge of £50.00. We strongly recommend that you take out cancellation insurance.

We require a security deposit of £500.00. This will be refunded (within 7 days) less any charges for damage or extra cleaning. Should the charges exceed the deposit you are responsible for the outstanding balance.

Check-in time is 4pm onwards and checkout time is by 10am – sometimes earlier check-ins or later checkouts can be available.

You must take all reasonable care of the property and its contents and leave them in a clean and tidy condition at the end of your tenancy. Inadvertent minor breakages or damage will not normally be charged for, but you are legally bound to reimburse the owner for replacement or repair costs or any extra cleaning on demand.

Before your arrival the property has been thoroughly cleaned and serviced. All bed linen and towels are included and a full linen change will be provided free of charge once a week. However cot linen is not provided.

The owner is not responsible for any accident, loss, injury or damage sustained by any member of a hiring party or to their property, vehicles or personal effects, however caused. The owner reserves the right for himself or his agent to enter a property at reasonable times, with workmen if necessary, to carry out inspections and repairs.

You have booked for holiday house rental only. Venue hire and any other use of the house and grounds for celebrations, parties, and other events and activities is subject to further permission and agreement and is not allowed under the terms of this rental.

This is a working farm. You must take responsibility for the safety of your children on-site at all times.

We will allow up to 3 dogs in the property but these must be kept downstairs and off the furniture. Please make sure you clean up after your dog.

Price includes heating, bed linen and towels.

The House is not generally suitable for Stag and Hen Parties.

We reserve the right to refuse a booking without reason.